How do I make an appointment?
You can visit our website to
book online or call us at (505) 219-3113.
What are your operating hours?
We are open Monday through Friday from 8 a.m. to 5 p.m. We are closed on Saturday and Sunday.
What insurance do you accept?
We accept most vision insurance plans — EyeMed, Davis Vision, VSP Vision, Presbyterian, Superior Vision and others. Please call us at (505) 219-3113 to confirm your specific plan.
How often do I need an eye exam?
The frequency of your eye exams depends on your visual health. If you do not wear contacts or glasses, schedule every two years. People who wear corrective lenses or who are over the age of 60 should have an eye exam annually. More frequent checkups may be needed for certain health conditions, such as diabetes and other eye diseases.
How do I clean my glasses?
Rinse with cool tap water or with a pre-moistened wipe. Then wipe with a microfiber cloth and eyeglass cleaning solution. You can also use a couple drops of mild dish soap (like Dawn, with no moisturizers or additives). Rub the soap over the lens and the entire frame including the nose pads. Rinse and dry — that removes the debris that can shorten the life of your investment.
Can I get my glasses the same day?
Yes! Depending on your prescription, we do offer same-day services.
Can I use my existing frame and just put new lenses in?
Yes! You are always welcome to buy new lenses for your own frame. Our trained opticians will inspect your frame to certify that it is in good working condition and there aren’t any noticeable issues before sending it to our lab for processing. Note that we aren’t responsible for any loss, damage, or breakage during this process.
What is your return policy?
We want you to love your glasses. We take pride in spending all the time with you that you need to ensure the frames and lenses you select best suit your visual needs and that you’re making a comprehensive, informed decision. Because your glasses are custom-made for you, we are unable to do cash refunds. So, if you are unsure of your selection, please think twice. Exception: this does not include lens remakes, frame restyle, and doctor changes within 90 days of original purchase.
Do I need an appointment to buy glasses?
If you have a valid prescription, you can stop by anytime during our operating hours to order glasses.
Why is it important to wear sunglasses?
UV rays can lead to serious health issues, including sunburn of the eyes, cataracts, macular degeneration, and cancer. Sunglasses that provide UV protection are very important to prevent these conditions. Be careful of your sunglass selection — sunglasses that do not provide UV protection can actually cause more damage because they shade the eye, allowing for more UV rays to hit the pupil. We have an outstanding selection of sunglasses that block 100% of harmful UV rays.
Why are online glasses so cheap?
Consider what you’re buying: a prescription medical device that usually requires hands-on service before and after the sale. In-person measurements from an optician before making the lenses yield better visual results. Frames frequently need one or more adjustments for a perfect fit after the lenses go in. Keeping your purchase local also gives back to the local economy and helps small businesses thrive.
What is a Comprehensive Eye Exam?
A thorough eye examination is crucial for maintaining your overall health, regardless of whether you require vision correction. By examining your eyes, your optometrist can identify vision problems, assess eye health, and detect early indicators of over 270 diseases. During the examination, your optometrist will conduct tests to assess your visual acuity, establish your prescription strength, evaluate how your eyes coordinate, and measure the fluid pressure within your eyes. They might also dilate your pupils to identify any eye issues or symptoms of underlying health conditions.
What is a Contact Lens Exam?
If you wear or are interested in wearing contacts, it’s essential to have a contact lens exam and fitting along with a comprehensive eye exam. During a contact lens exam, your eye doctor will conduct specific tests to determine the suitability of contact lenses for you, assess your prescription needs, and examine the curvature of your eyes. Contact lenses are classified as medical devices — to buy them, you must have a current prescription and purchase the contacts recommended by your eye doctor.
Why are glasses prescriptions different from contact lens prescriptions?
An eyeglass prescription cannot replace a contact lens examination as they serve distinct purposes. Eyeglass prescriptions are for lenses that are about 12 millimeters from your eyes. Contact lens prescriptions are for lenses that rest directly on the eye’s surface. Incorrect fitting or prescription of contact lenses can harm eye health.
